Permacon, a manufacturer of various types of masonry flooring products, were faced with a serious noise and vibration complaint from nearby residents because of a piece of equipment at their facility. If unable to use this equipment, Permacon was facing significant loss of revenue. After other consultants had attempted to solve the issue, Aercoustics was brought in to troubleshoot and determine if there was a feasible solution. We analyzed the situation by collecting our own noise and vibration data and determined that we could implement a custom solution – to isolate the vibrating part of the equipment – that would eliminate the problem. We designed the system and optimized the isolators to focus the maximum reduction on the dominant frequencies. The complaint was eliminated, and an added bonus was that the isolation also enhanced the production capacity of the machine – which was a bonus that was unexpected.